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There’s no relocation option if you need to move, so ADT works best for established homeowners who are going to be at the same location for a longer period of time. The franchise nature of ADT can also mean that you’ll find a somewhat inconsistent level of customer service and support depending upon where you are based, and that can be frustrating when you are used to receiving good service, but move somewhere else, and suddenly have poor service. On the whole, though, most ADT franchises are very good with customers, and are committed to providing a high level of quality and value for everyone who contracts with them. It’s a DIY installation system, so you don’t have to take the time out of your busy life to wait for someone to come hook things up for you. Instead, you can just get the equipment and set everything up on your own. It’s great for people who are on a budget, and it’s also great for people who rent—You can take the equipment with you when you move, and won’t have to worry about being charged another installation fee for setting things up in your new location.

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At 4. 56 by 2. 55 by 2. 08 inches HWD and 5. 3 ounces, it's pretty standard in size as far as home surveillance cameras go. Video is captured in 720p, but looks surprisingly good. It's also quite smooth, and never suffered choppiness in my testing—despite the fact that the camera only operates on the 2. 4GHz band. When analyzing footage captured with an adjacent 1080p Logi Circle, which supports the 5GHz band, the SimpliCam's video quality was comparable. Sound captured is a bit muffled, but certainly audible, though the camera does not currently support two way audio. Night vision footage is clear and motion detection sensitivity can be adjusted in the app.