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The city of Palm Coast and the Flagler County Sheriff’s Office have received complaints from citizens regarding permitted solicitors from a home security company, VIVINT Inc. Residents have stated that VIVINT solicitors have told them they have been sent by the county or city to alert people that telephone lines in their area are being upgraded and that the new telephone lines would no longer be compatible with the residents’ emergency systems. VIVINT Inc. is not affiliated with the city and residents should be skeptical of any company representing that they were sent by the city. The city has issued a warning to the company based on the complaints received in accordance with city rules and regulations. If the city receives additional complaints following the warning, VIVINT Inc. ’s solicitor permits may be suspended or revoked. Consumers should be aware that door to door solicitors need a permit from the city and should present the permit when requested. Permitted solicitors are only allowed to solicit between 9 a. m. and 6 p.

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More high end equipment packages—like the ones Vivint Smart Home provides—come with a touch screen control panel and the option to add outdoor home security cameras, all of which require professional installation. Professional installation services may cost up to $250, although special offers that waive installation fees are common. Learn more about professional installation services here. The home security market offers many plug and play equipment packages that center around an audible alarm to deter intruders who trigger a door or window sensor. They do not offer professional monitoring, so there’s no monthly service contract involved. Monitored home security systems cost between $20 and $60 per month. Although criminology research suggests most intruders flee at the first sound of an alarm, complete home security offers more than just crime prevention. Protection from natural disasters, home appliance malfunctions, and medical emergencies should also be considered. In addition to providing more comprehensive protection, complete home security systems that are backed by professional monitoring services may also qualify customers for discounted homeowner’s insurance premiums of up to 20 percent. Learn more about professional home security monitoring here. Learn more about how much home security systems cost here.